New van problem with overboost?

Random Caddy chat.
Not the place for sale or wanted topics.
User avatar
Doc
Not God, just a bellend
Posts: 14408
Joined: Thu Jan 01, 1970 1:00 am
Engine size/power: 2.0TSI EA888 Gen3
Location: Monaghan, Ireland & Leicestershire, UK

Re: New van problem with overboost?

Post by Doc » Wed Jul 11, 2018 8:49 am

If it's that dealer who has tried the quick fix and told you the turbo was coming off for a refurb, I'd leave it back with them and get your money back.
They sold you a warrantied van that they aren't even prepared to put some decent effort into fixing, remember the warranty underwriter will pay them for it too...
They are not worth all this headache.

As much as you might like the van and think it's difficult to get in another, the one you've got right now might as well not have wheels if it's letting you down and causing you to miss work.
Image
Image
2013 Caddy with EA888 Gen3 2.0TSI DSG, Superplus MSP19 , Caddy4 rear lights, Polo GTI (mk7 style) steering wheel, Relentless Tuning front coilovers, Audi A6 S-Line front seats, Boxster fronts & GTI rear Brakes, 3D Colour Premium dash cluster, Caddy life arm rest, Motexion bulkhead, MIB head unit


I have genuine VCDS Hex V2 & VagCAN Pro for any of your programming needs.

workandplay
Caddy2k Groupie
Posts: 19
Joined: Wed Jun 13, 2018 8:49 pm
Engine size/power: 1.9 TDI (104bhp)

Re: New van problem with overboost?

Post by workandplay » Wed Jul 11, 2018 12:23 pm

thanks Doc
im seriously considering returning the van ive just been on the citizens advice bureau but i may not have the same consumer rights as its business to business the vans registered in my name but hes made the invoice out in my business name :roll:
they gave me the number of the business advice line who have directed me to the local trading standards i will give them a call see what advice i can get, the saga continuities lol
cheers james

User avatar
Caddyluv
Hyper Poster
Posts: 3958
Joined: Sat Oct 14, 2017 5:11 pm
Engine size/power: 2.0 CR TDI (108bhp)

Re: New van problem with overboost?

Post by Caddyluv » Wed Jul 11, 2018 12:31 pm

Just as a side thought. Did you pay by credit card. If so you could use the legal part the credit card provides, i have recently received a result using this process. Hope you get it sorted.


Sent from my iPhone using Tapatalk

workandplay
Caddy2k Groupie
Posts: 19
Joined: Wed Jun 13, 2018 8:49 pm
Engine size/power: 1.9 TDI (104bhp)

Re: New van problem with overboost?

Post by workandplay » Wed Jul 11, 2018 11:29 pm

Hi Caddyluv unfortunately i didn't pat by credit card good shout though
i did a bit of phoning around today and it looks like the only option without going to court claiming for loss of earning etc, is to take the van back and let the dealer try and sort the problem out
i text them today to book the van in and asking to confirm they will be doing a full strip down and refurb of the turbo ive not had a reply yet "rolls eyes again"
i really cant understand it the garage is full of new equipment 3 mechanics this should be a simple job it must be costing them time and money too "scratches head" lol
ill update how i get on but im thinking of just getting it done locally and coming to some agreement with the dealer even if its part payment
thanks again for the advice cheers james

User avatar
Caddyluv
Hyper Poster
Posts: 3958
Joined: Sat Oct 14, 2017 5:11 pm
Engine size/power: 2.0 CR TDI (108bhp)

Re: New van problem with overboost?

Post by Caddyluv » Thu Jul 12, 2018 7:09 am

Just a thought. Hope you can sort it. As doc said think I would go for a turbo refurbish.


Sent from my iPhone using Tapatalk

workandplay
Caddy2k Groupie
Posts: 19
Joined: Wed Jun 13, 2018 8:49 pm
Engine size/power: 1.9 TDI (104bhp)

Re: New van problem with overboost?

Post by workandplay » Tue Oct 13, 2020 9:49 pm

Hi there really sorry for this uber late reply :shock:
the garage did do a full refurb on the turbo (It still looks brand new) and haven't had a problem with it since. definitely the best van I've had .
i'm only just getting round to it modding it out.
thanks for everyone who gave advice cheers james

Post Reply